PRIVACY POLICY
At Mohana Handicrafts, we are committed to respecting and protecting your privacy. This Privacy Policy outlines our practices regarding the collection, use, and disclosure of your personal information when you interact with our website [www.mohanahandicrafts.com] (the "Site"). By accessing or using our Site, you consent to the practices described in this policy.
Information We Collect:
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1. Personal Information: We may collect personal information such as your name, email address, shipping address, and phone number when you create an account, place an order, or communicate with our customer support.
2. Payment Information: When you make a purchase, we collect payment information, including credit card details and billing address. However, please note that we do not store your complete credit card information on our servers.
3. Device and Usage Information: We may collect information about your device, browser, and usage patterns when you access our Site. This information helps us improve our services and enhance your browsing experience.
4. Cookies and Tracking Technologies: We use cookies and similar technologies to track your interactions with our Site. Cookies allow us to personalize your experience, analyze traffic, and provide targeted advertisements.
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How We Use Your Information:
1. Order Fulfillment: We use your personal and payment information to process and fulfill your orders, communicate order updates, and provide customer support.
2. Communication: We may use your email address to send you transactional emails, updates, promotional offers, and newsletters. You can opt-out of marketing communications at any time.
3. Improvement of Services: Your information helps us understand your preferences and usage patterns, enabling us to enhance our products, services, and user experience.
4. Legal Compliance: We may use your information to comply with legal obligations, such as tax calculations, fraud prevention, and law enforcement requests.
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Data Sharing and Disclosure:
1. Service Providers: We may share your information with third-party service providers who assist us in operating our business, such as payment processors, shipping partners, and marketing platforms.
2. Legal Requirements: We may disclose your information to comply with applicable laws, regulations, legal processes, or government requests.
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Your Choices:
1. Account Information: You can review and update your account information by logging into your account on our Site.
2. Cookies: You can control cookies through your browser settings and opt-out of targeted advertising by adjusting your preferences.
3. Marketing Communications: You can opt-out of receiving marketing communications by following the unsubscribe instructions provided in our emails or contacting our customer support.
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Security:
We implement industry-standard security measures to protect your personal information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
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Changes to Privacy Policy:
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes through the email address you provided or by prominently posting a notice on our Site.
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Contact Us:
If you have any questions, concerns, or requests regarding your personal information or this Privacy Policy, please contact us at mohanahandicrafts@gmail.com.
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Thank you for trusting Mohana Handicrafts with your information. Your privacy is important to us, and we are committed to maintaining your trust and confidence.
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Last Updated: 17 August 2023