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Faded Shapes

FAQ

  • What is Mohana Handicrafts?
    Mohana Handicrafts is an online platform offering a curated selection of high-quality and unique home decor products, handcrafted by skilled artisans from around the country.
  • Where are you located?
    We are based in India. We operate through our website, and ecommerce platforms such as Amazon, Myntra etc. to bring our beautiful collections to your doorstep.
  • Do you offer international shipping?
    Yes, we proudly offer international shipping to a wide range of countries. Please refer to our shipping policy for more details.
  • How can I contact your customer support?
    You can reach our dedicated customer support team via email at mohanahandicrafts@gmail.com or through the Contact Us form on our website.
  • What types of products do you offer?
    We offer a diverse range of home decor products including but not limited to rugs, wall hangings, decorative items, furniture, and more, all carefully handcrafted to elevate your living spaces.
  • Are your products handmade?
    Yes, most of our products are meticulously handcrafted by skilled artisans, ensuring each piece carries a unique touch and character.
  • Do you offer customization options?
    While we primarily offer ready-to-purchase items, we may offer limited customization options for certain products. These mostly include customised/personalised artworks, offered by Namita Garg of Art Route India. Kindly check the individual products for customisable options (if available).
  • What payment methods do you accept?
    We accept major credit and debit cards, PayPal, and other secure online payment methods. Your payment details are encrypted for your security.
  • Is my payment information secure?
    Absolutely. We prioritize the security of your payment information and implement industry-standard encryption and security measures to safeguard your data.
  • Do you offer installment payments or layaway plans?
    Currently, we do not offer installment payments or layaway plans. All purchases are subject to full payment at the time of purchase.
  • Do you offer gift wrapping services?
    Yes, we offer gift wrapping for a small fee. You can select this option during the checkout process.
  • How can I track my order?
    Once your order is shipped, you will receive a tracking number and a link to track your package's delivery status.
  • Are there any ongoing promotions or discounts?
    Currently, we offer a flat 10% off on all our products as a part of the Launch Offer. To stay updated on our latest promotions, discounts, and offers, subscribe to our newsletter and follow us on social media platforms.
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